I tested Payswell, the survey site MySoapBox recommends, to see if it is worth your time. It is legit and pays a decent amount per survey, but it has no cash rewards and asks for your ID. Below is what I found, and which sites I recommend instead.
Legit, but no cash rewards and an ID check to join
Decent pay per survey and a disqualification bonus, for the US and Canada. Rewards are gift cards only.
On this page
The short answer
Payswell is a legit survey site. You can really earn from it. It pays a decent amount per survey and gives you a small reward when you do not qualify.
But it currently does not offer cash rewards, only gift cards and charity donations. You have to upload a photo of a government-issued ID to become a member, and it is mainly for people in the US and Canada. It is not bad, but not one of the best either: right around the middle.
- Offers a decent reward per survey
- Offers a disqualification bonus
- Only shows surveys you are likely a match for
- Mobile-friendly website without pop-up ads
- Support by email and phone
- Does not currently offer cash rewards
- You have to submit a photo of a government-issued ID to become a member
- Mainly for the US and Canada
- No app
My experience with Payswell
I signed up for Payswell, went through the ID check and looked at the surveys and rewards. This is what I did myself, and what I did not test.
- First tested
- May 2025Review first published May 27, 2025
- Latest retest
- Checked: earning methods, rewards, sign-up
- ID check
- RequiredI could not skip it while testing
- Point value
- 100 points = $1Paid in gift cards
- Signing up and the ID check
- The member dashboard and the survey emails
- The qualifying process
- The website on a phone
- Redeeming a reward. My review does not show a payout from Payswell.
- Product tests, shopping missions, interviews and focus groups.
Payswell at a glance
| What it is | Survey site that uses AI to match you with surveys. MySoapBox recommends it because MySoapBox will be closing. |
|---|---|
| Cost to join | Free |
| Ways to earn | Mostly paid surveys. Sometimes product tests, shopping missions, one-on-one interviews and online focus groups. |
| Disqualification bonus | Usually around 5 points |
| Point value | 100 points = $1 |
| Minimum cashout | Depends on your location and the reward |
| Payout methods | Gift cards, or a donation to charity. No cash yet. |
| ID check | A photo of a government-issued ID to become a member |
| App | No app. The website is mobile-friendly. |
| Where you can join | Mainly the US and Canada |
| Support | FAQ, email (paiton@payswell.com) and a phone number on the FAQ page |
Is Payswell legit and safe?
Yes, Payswell appears to be a legit survey site, because you can really earn from it. But that does not mean it is worth your time. Here is what you should know.
- You have to upload your ID
After you set up your profile, Payswell asks for a photo of your driver’s license, passport or national ID. There is a skip option, but it did not let me skip it while testing.
- No cash rewards
You can only redeem gift cards or donate to charity. Payswell says it is working on more payout options, like direct bank transfer.
- A reader reports no more surveys and no replies
In September 2026, a reader wrote that the surveys stopped, that the company no longer replied to emails, and that the phone number did not work.
- Mainly the US and Canada
You may be able to sign up from anywhere, but most (if not all) opportunities are only for people in the US and Canada.
My takeIn my opinion, Payswell is not a bad survey site. However, it is not one of the best either. It is right around the middle. Its biggest downside is that it currently does not offer cash rewards. If this were to change, it could be a decent way to earn extra cash. But as it is now, it can only serve as a secondary source of rewards.
Payswell has no cash rewards. The top sites in your country pay in cash.
See the best sites in your countryHow you earn on Payswell
Paid surveys are the main way to earn. Payswell sometimes offers other research tasks too.
Paid surveysDecent pay
When there is a survey for you, you see it in the member dashboard, and you get an email. Payswell uses AI to only show you surveys you are potentially a match for, so you waste less time trying to qualify.
You first answer qualifying questions. If you do not qualify, you usually get around 5 points for your time. Not many survey sites do this. See the best sites that offer a disqualification bonus.
Answer new surveys right away. Every survey has a maximum number of respondents, and once that is reached, no new respondents are accepted.
Other research tasksSometimes
Sometimes, Payswell asks you to do product testing, shopping missions, one-on-one interviews (by phone or video) or online focus groups. Paid surveys are by far the most common, based on what I saw while testing.
How much can you make?
It depends on how many surveys you complete. How many surveys you get depends mostly on your profile and location.
The pay per survey varies, but it is a decent amount, in my opinion. It is not the highest-paying survey site, but it is also not among the lowest-paying. It is right around the middle.
Rewards and minimums
| Reward | Minimum | Notes |
|---|---|---|
| Gift cards | Depends on your location and the card | 100 points = $1 |
| Charity donation | Depends on the charity | To a charity Payswell supports |
Payswell says it is working on more payout options, like direct bank transfer, so they may be available by the time you read this. If you prefer cash, see the top sites that pay via PayPal.
What 4 readers told me
This review has 4 comments since 2025: 2 from readers and 2 replies from me.
A reader got no more surveys, and later no replies from the company. The phone number did not work.
A reader from Ethiopia asked why the country is not included. Payswell is mainly for the US and Canada.
“I’ve deactivated my account due to not receiving any more surveys I’ve now tried to reactivate it and am getting no more email replies from the company and the phone number doesn’t work. They started off good, ended terrible.”
Mikael: Thanks for sharing your experiences.
“I am from Ethiopia Why our country Ethiopia not included by this survey…?”
Mikael: You will, in general, not find many surveys in your country. … You can check out this list of the best international sites which are the ones you should go for.
Payswell alternatives I have tested
| Site | Best for | Min. cashout | My rating |
|---|---|---|---|
| PrizeRebel | Many surveys and offers, with excellent support | $5 PayPal; some gift cards from $2 | 4.8 / 5 |
| Prime Opinion | High pay per survey and fast payouts, open in Canada | $5 or $10, by country | 4.6 / 5 |
| Survey Junkie | Easy-to-use survey site in the US, Canada, Australia and the UK | $5 | 4.4 / 5 |
| Branded Surveys | Surveys paid via PayPal, bank transfer or gift cards. US, UK and Canada | $5 | 4.4 / 5 |
Coming from MySoapBox? See my MySoapBox review. For sites that pay in cash, see the top survey and GPT sites in your country.
How I scored Payswell
I use the same 100-point system for every platform. See how I test and rate.
Payswell scores 48 out of 100. I recommend these sites before Payswell.
See the best sites in your countryPayswell FAQ
Is Payswell a scam?
No. Payswell appears to be a legit survey site, because you can really earn from it. But it has no cash rewards, and you have to upload your ID.
How does Payswell pay?
In gift cards. You can also donate your points to charity. There is no cash option yet.
How much are Payswell points worth?
100 points are worth $1.
Why does Payswell ask for my ID?
Payswell asks every new member for a photo of a government-issued ID, such as a driver’s license, passport or national ID, before you can use the dashboard.
Which countries can join Payswell?
Mainly the US and Canada. You may be able to sign up elsewhere, but most opportunities are only for people there.
Does Payswell have an app?
No. But the website is mobile-friendly.
How do I contact Payswell?
Check the FAQ section first. You can email paiton@payswell.com or call the number on the FAQ page during business hours.
Who tested Payswell for this review
If you have any comments, questions, or experiences with Payswell, I would love to hear from you in a comment below.
I am from Ethiopia Why our country Ethiopia not included by this survey…?
You will, in general, not find many surveys in your country.
You can check out this list of the best international sites which are the ones you should go for.
I’ve deactivated my account due to not receiving any more surveys I’ve now tried to reactivate it and am getting no more email replies from the company and the phone number doesn’t work. They started off good, ended terrible.
Thanks for sharing your experiences.